Regent Property Management
Our Values
Quality Repairs
We take immense pride in our craftsmanship and approach our clients' buildings with the same level of care and attention as we would our own. Over the decades, our commitment has been to doing things right the first time.
We understand the frustration and fear of encountering contractors who fail to deliver or leave subpar fixes behind, burdening owners with expensive long-term issues. With RPM, you can trust that your property is in capable hands, ensuring you never become another cautionary tale.
Credibility
Reputations are hard earned and easily lost with a careless word.
James has been nurturing trusted relationships with trades, vendors and city officials for decades. Based on mutual respect and unflinching honesty, our reputation has often been the difference between completing a job on time or not. James guards his reputation and often cites his credibility as his most valuable asset. You can share in our reputation and our our many years of integrity to work for you.
Honesty
One of the phrases James often repeats to his associates is:
"Never lie about money."
Construction can be messy and unpredictable, made worse by sloppy project management and frankly, less scrupulous practitioners. While unexpected delays and unforeseen expenses do happen with frustrating regularity, James strives to avoid making matters worse with his commitment to providing transparent and reasonable forecasts. He will never mislead you and will offer unflinching honesty. You will always receive his candid assessment even if it is bad news. Especially if it is bad news.
Part of our ethos is the belief that the measure of a good partner in business is not how you are treated when everything is working according to plan. It's when things go "pear shaped" that the character of the individual and the company they lead is revealed.
Investing in the Local Community
Western Massachusetts isn't just our workplace; it's our home. We don't believe in extractive relations, and are committed to investing in its people and business. Just as we refuse to send anonymous vendors to your property, we're equally dedicated to getting to know you. You're more than an address in a roster, you're a person and connection. We can't understate how much we value that face-to-face report, and as a small business, have the capacity to build those relationships.